IT Systems Support

Fast, efficient IT support

Fast, efficient IT support

Nov 21, 2013

“Working with Favio for 5 years we saw our IT take a significant step forward with very low levels of downtime and a willingness from them to address issues speedily whatever the time of day or night.” Charlie Bigham, Bighams Ltd.

Who we are

Who we are

Nov 20, 2013

Favio Ltd was founded in 2003 by IT and Business professionals with a wealth of experience in the manufacturing industry and who decided that we could deliver a better service than that which is available to the Small and Medium Enterprise. Our mission is simple; we aim to remove the burden of managing IT systems, by providing a fast, friendly and cost effective solution to our clients across South East England. We provide a range of scalable solutions and tailored services, offering clients the flexibility to choose what best fits their individual needs. This includes a acting as a completely outsourced IT department, enhancing you’re In-House IT team or pay-as-you-go support, we will adapt ourselves to fit your...

Why outsource?

Why outsource?

Nov 20, 2013

Organizations that outsource are seeking to realize benefits or address the following issues: Cost savings – The lowering of the overall cost of the service to the business. This will involve reducing the scope, defining quality levels, re-pricing, re-negotiation, and cost re-structuring. Access to lower cost economies through offshoring called “labor arbitrage” generated by the wage gap between industrialized and developing nations. Focus on Core Business – Resources (for example investment, people, infrastructure) are focused on developing the core business. For example often organizations outsource their IT support to specialised IT services companies. Cost restructuring – Operating leverage is a measure that compares fixed costs to variable costs. Outsourcing changes the balance of this ratio by offering a move from fixed to variable cost and also by making variable costs more predictable. Improve quality – Achieve a steep change in quality through contracting out the service with a new service level agreement. Knowledge – Access to intellectual property and wider experience and knowledge. Contract – Services will be provided to a legally binding contract with financial penalties and legal redress. This is not the case with internal services. Operational expertise – Access to operational best practice that would be too difficult or time consuming to develop in-house. Access to talent – Access to a larger talent pool and a sustainable source of skills, in particular in science and engineering. Capacity management – An improved method of capacity management of services and technology where the risk in providing the excess capacity is borne by the supplier. Catalyst for change – An organization can use an outsourcing agreement as a catalyst for major step change that can not be achieved alone. The outsourcer becomes a Change agent in the process. Enhance capacity for innovation – Companies increasingly use external knowledge service providers to supplement limited in-house capacity for product innovation. Reduce time to market – The acceleration of the development or production of a product through the additional capability brought by the supplier. Commodification – The trend of standardizing business processes, IT Services, and application services which enable to buy at the right price, allows businesses access to services which were only available to large corporations....

Reliable, dedicated, 24/7 service.

Reliable, dedicated, 24/7 service.

Nov 20, 2013

“We could rely on Favio for answers at almost all times of the day or night. Favio’s dedication to our staff even included home visits for those working off-site. For a business like ours, this is an important commercial benefit.” Nick Parker, Bite Catering Ltd.

Recommended, personal service.

Recommended, personal service.

Nov 20, 2013

“Favio has been supporting Uvex’s IT infrastructure since 2003. We greatly value, and would strongly recommend, their personal service, their pragmatic and cost-effective solutions and their bend-over-backwards approach.” Peter Garrett, Uvex (UK) Ltd.